Shipping policy

Shipping Policy

KOLTER WHITETAIL CO. SHIPPING POLICY

Thank you for shopping with Kolter Whitetail Co.!

Order Processing

Orders are typically processed and shipped within 3 business days after the order is placed.

Business days are Monday through Friday and do not include holidays.

During product launches, sales, holidays, or periods of unusually high order volume, processing times may occasionally take longer. If there is a significant delay, we will make reasonable efforts to communicate the delay.

Shipping

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

Delivery times are determined by the shipping carrier and begin once the order has been shipped. Kolter Whitetail Co. is not responsible for delays caused by the carrier, weather, holidays, incorrect addresses, or circumstances outside of our control.

Incorrect Shipping Addresses

Please carefully review your shipping information before completing your order.

If an order is returned to us because of an incorrect or incomplete shipping address provided by the customer, additional shipping charges may apply to reship the order.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Kolter Whitetail Co. is not responsible for packages that are lost or stolen after delivery.

If your package appears to be missing, please first contact the shipping carrier and check with others at your delivery address or nearby locations.

If you believe your package was lost in transit, please contact us and we will do our best to assist.

International Orders

Customers are responsible for any customs duties, taxes, or fees associated with international orders, when applicable.

Kolter Whitetail Co. reserves the right to update this shipping policy at any time.